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PRIVACY POLICY

We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.

SECURITY POLICY

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

REFUND POLICY

Full refunds for canoe and boat rentals, campsite deposits, and event reservations will be issued if two day notice is given. Less than two days notice, a certificate or voucher will be issued for the same monetary value. Exceptions are always considered – just contact us. To obtain a refund, please contact us with “Refund” in the subject line and an explanation in the comments area. After we get back with you, please have your credit card information available so that we can proceed with the refund.

SHIPPING AND HANDLING COSTS

Delivery of tickets, vouchers or gift certificates for Texas River School services will always be delivered at no charge via e-mail.

CUSTOMER SERVICE

  • (512) 289-0750
  • info@texasriverschool.org